When we bought a block of land in early 2017 we had no idea what came next in terms of hiring a builder.
There seemed so many on offer and a day at the Aura Sales centre and show homes left us more bamboozled than ever.
Some of the builders were flat out nos from us – the look wasn’t right, the quality didn’t seem to be there . . . It was a minefield.
During this day of builder auditions we had armfuls of literature and house plans and it was Rusty at the AUSMAR showhome who offered us some bags, and to answer any questions we might have had.
We had a quick chat to him about our needs (master suite at the back, pool, extra large walk in robe and butlers pantry) and he said he’d email us some designs and ideas with very rough costings.
Given the queue of people in the Ausmar showhome we were doubtful he’d have the time but Rusty was true to his word just 48 hours later, and a week later we were discussing our house (a rejigged Seaforth design with Town facade) and signing up with Ausmar.
You could say our interaction with Rusty set the tone and pace for our build with Ausmar.
Building a house can be overwhelming particularly when you’re doing it from Interstate but we felt supported by AUSMAR all the way through the process.
From Atelier selections to soil tests and slabs, we had a point person to contact for any questions we had. And as novice builders we had many and they were always responded to promptly and with a smile.
Emma, our client liaison person, was absolutely sensational. She kept us in the loop weekly at the very least and helped us navigate any issues, particularly at the pointy end of the build.
The Ausmar app was also invaluable in helping us track progress of our build and was a great touch.
And as for the end result? We absolutely love our new home. We didn’t upgrade many things in the house. We didn’t need to. The standard inclusions with Ausmar are of such a high quality. You’d be paying much more for that with other builders and there’s no point.
You can feel the quality – from the Bosch appliances to the ducted air con. We couldn’t be happier and would have no hesitation in recommending Ausmar to anyone considering building on SE Queensland.
The quality and value for money cannot be bettered.