YOUR NEW HOME CONSULTANT WILL:

• Contact you to arrange a New Home Proposal appointment; this usually takes between 1-2 hours.
• Request preliminary site investigations including;
• Engage the Engineer to conduct your Soil Report.
• Engage the Surveyor to conduct a detailed Contour Site Survey Plan.
• Prepare your New Home Proposal, a firm provisional sales estimate reviewed by our estimating team.
• Present your New Home Proposal incorporating floor, electrical plan and site plan. Explain any site specific items and how they may affect the cost of building on your land and discuss your alterations or desired changes to your home plan. Please Note: We are only able to hold your price for 14 days after this appointment.
• Document any alterations you wish to make to your New Home Proposal. Please Note: Further changes at this stage can cause delays as our drafting and estimating team will need to revisit all documentation.
• By request, we are happy to provide a blank contract for your perusal.

WE NEED YOU TO:

• Initiate the preparation of your contract by paying a further $1500.00 deposit. This is a non-refundable deposit as we will be preparing your building contract including full working drawings, specification, pre-lodgement and engineering.
• Finalise your land contract or provide your land settlement date.
• Arrange your finance – provide your already sourced pre-approved finance including contact details.
• Finalise your Base House Price, Façade, Most Wanted Upgrades, Promo (if applicable) selections.
• Start thinking about personalising your colour and design themes.

YOUR CLIENT LIAISON OFFICER WILL:

• Email your contract documents for review including working drawings, specification, engineering slab design, engineering soil report and your final contract price.
• Discuss any items that have arisen due to further site investigations and pre-lodgement advice.
• Upon receiving approval of the supplied contract documents, book your contract appointment.  From approval please allow at lease 48 hours for the contract to be raised.
• Present your New Home Contract including building contract, specifications and working drawings and explain these in detail.
• Submit all necessary signed paperwork to the Ausmar office.

WE NEED YOU TO:

• Sign your New Home Contract, Plans and associated documents.
• Pay your balance of 5% deposit. Please Note: Balance of 5% deposit is less all deposited monies already paid.
• Provide proof of land ownership.

YOUR CLIENT LIAISON OFFICER WILL:

• Make an appointment with our Design Expert at Atelier (4.5 hour appointment).
• During this appointment our qualified Atelier Design Expert will guide you through the exciting world of creating your ultimate enjoyment, your new home!
• Forward your signed contract onto your financer/bank.
• Obtain your Estate Covenant Approval (if applicable).
• Submit all necessary documentation to obtain building approval.
• Email you weekly with updates. Please Note: Structural changes are not allowed after this stage without approval from the Construction Manager and will incur an administration fee of $1,000. All other changes (non-structural) will be raised as a Post Contract Variation and incur a $500 administration fee per item in addition to the cost of the change.

WE NEED YOU TO:

• Attend your consultation.
• Bring your colour ideas for your new home to discuss with our Colour Consultant.
• Liaise with your financier.

YOUR CLIENT LIAISON OFFICER WILL:

• Co-ordinate the office to schedule the construction of your new home.
• Confirm a start date.
• Contact you to arrange an on-site meeting with you & our supervisor – Monday to Friday between the hours of 8.00am – 4.30pm.
• Forward a copy of the approval Building Application to your financer for them to release the Authority to Commence Construction (if required).

WE NEED YOU TO:

• Check your contract documents, including plans and specification as these documents override any previous versions and will be used for the construction of your new home. Please Note: Structural changes are not allowed after this stage without approval from the Construction Manager and will incur an administration fee of $1,000. All other changes (non-structural) will be raised as a Post Contract Variation and incur a $500 administration fee per item in addition to the cost of the change.
• Meet our site supervisor on-site.
• Ensure your land is clear of any rubbish, trees, debris and grass is cut.
• Advise your neighbours that construction will commence soon.

YOUR SUPERVISOR WILL:

Contact you to arrange on-site meeting at our 4 milestone inspections guarantee including:

1. Pre-start – commented on site, site cut/scrape.
2. Roof complete – once the frames are up and the roof is complete, enables you to walk through and get a spatial feel for your new home.
3. Tiling pre-start – a walk through with your supervisor and tiler, an opportunity for you to ask any questions you may have about this stage of the build.
4. Practical Completion Inspection – your new home has now reached the point where it is fit for the intended purpose, to be lived in. The inspection is between yourself and your Ausmar supervisor, to document any minor defects and needs to be signed by both parties

YOUR CLIENT LIAISON OFFICER WILL:

• Contact you weekly to keep you up to date with the building progress of your home.
• Issue your progress claims at the nominated contract construction stages.

WE NEED YOU TO:

• Make progress payments at the nominated contract construction stages (within 7 working days of invoice date).

YOUR SUPERVISOR WILL:

• Contact you to arrange the Practical Completion Inspection
• Rectify any minor defects that may have been documented at this inspection.

YOUR CLIENT LIAISON OFFICER WILL:

• Contact you to arrange your handover appointment.
• Issue your final claim for payment.
• Hand you your keys to your new home at your handover appointment.
• Provide you with a Handover Pack for your reference.
• Provide you with a Move In Checklist.

Please Note: Both the above appointments are to be held Monday to Friday at a time nominated by your Client Liaison Officer.

WE NEED YOU TO:

• Attend your Practical Completion Inspection.
• Work through the Move In checklist items as applicable.
• Arrange final payment – funds must be cleared into our account at the time of handover to receive the keys to your home.  Please note: This can delay your handover if funds are not cleared.
• Attend your handover appointment.

OUR MAINTENANCE SPECIALIST WILL:

• Will contact you for your 12 month statutory warranty for Non-Structural defects inspection.

WE NEED YOU TO:

• Arrange for access to your home Monday to Friday 9am – 5pm.
• Contact our Maintenance Specialist, Valkon on 1800 287 627 with your Property Managers contact details, If the property is tenanted.